Returns must be in our hands no later than 14 days after original delivery date. If you feel there is a problem we need to notified a within 5 days of receiving the item. This is for you to have time to get the item inspected and checked for authenticity. Refunds will be in the original form of payment, via Credit Card or Paypal, subject to a 10% restocking fee at our discretion. The returned merchandise must be accompanied with the original box, with all the packaging materials, manuals, unaltered warranty cards, and instruction booklets. otherwise, the return will not be honored and returned. All merchandise is visually inspected upon receipt for signs of wear prior to the issuance of any refunds, exchanges or credits. We cannot accept a return of any item with any indication that it has been used. Returns must be postage prepaid via trackable carrier and, for your protection, insured for the full purchase price of the products, including any shipping and handling charges. Any unauthorized packages not containing a Return Authorization Number will be returned to its sender. Items that show signs of wear or have been resized or altered by anyone including us, do not have price tags on them, engraved, altered, or damaged in any way cannot be accepted for return. Once your return is received, it will be reviewed by our Quality Assurance Department (ME). You will receive an e-mail notification regarding your return or exchange within two business days. Please note: Returning watches, we strongly recommend that you do not wear your watch if you intend to return it. By purchasing this item you agree to have read and agree to these terms and conditions.